1. Introduction

Welcome to Flyhigh Travel Shop! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website or services. By accessing or using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

1. Personal Information:
   • Name
   • Email address
   • Phone number
   • Mailing address
   • Payment information (e.g., credit card details)
   • Passport or ID details (if required for bookings)
2. Booking Information:
   • Flight details (e.g., dates, times, destinations)
   • Travel preferences
   • Special requests (e.g., dietary requirements, seating preferences)
3. Technical Information:
   • IP address
   • Browser type and version
   • Device information (e.g., operating system, device type)
   • Cookies and usage data (see Section 6 for details)
4. Communication Data:
   • Records of your interactions with us (e.g., emails, chat logs, phone calls)

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings and payments.
• To communicate with you about your bookings, including confirmations, updates, and cancellations.
• To provide customer support and respond to your inquiries.
• To improve our website, services, and user experience.
• To send you promotional offers, newsletters, and travel-related updates (only with your consent).
• To comply with legal obligations and protect against fraudulent activities.

4. Sharing Your Information

We may share your information with the following parties:

1. Service Providers:
   • Airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings.
   • Payment processors to securely handle transactions.
2. Legal and Regulatory Authorities:
   • When required by law or to protect our rights and interests.
3. Third-Party Partners:
   • With your consent, we may share your information with trusted partners for marketing purposes.

We do not sell or rent your personal information to third parties.

5. Data Security

We take the security of your data seriously and implement appropriate measures to protect it, including:

• Encryption of sensitive data during transmission.
• Secure storage of personal information.
• Regular security audits and updates to our systems.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

1. What Are Cookies?
   • Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience and understand how you use our site.
2. How We Use Cookies:
   • To remember your preferences and settings.
   • To analyze website traffic and performance.
   • To deliver personalized content and advertisements.
3. Managing Cookies:
   • You can control or disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

1. Access:
   • Request a copy of the personal data we hold about you.
2. Correction:
   • Request corrections to any inaccurate or incomplete data.
3. Deletion:
   • Request the deletion of your personal data, subject to legal obligations.
4. Opt-Out:
   • Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us using the details provided in Section 9.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking information may be retained for a longer period to comply with legal or regulatory obligations.

9. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. By using our services, you consent to such transfers.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: [email protected]
• Address: 28236 Faircrest Way Escondido, CA 92026

Acknowledgment

“By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.”

This Privacy Policy is designed to be transparent, user-friendly, and compliant with data protection laws. Let me know if you need further adjustments or additional details!